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First-Class Support
ExtraView
Customer Support is committed to making you and your
organization successful. Your critical processes and
workflow are running on ExtraView
technology. You need innovation, reliability and solid
expertise on your side. ExtraView Corporation is constantly raising
our level of service to ensure your success. We provide the tools
and resources to make your teams more productive.
Our customers trust critical processes to us. They
depend on the industry-leading technical support and
operations management expertise from our industry-leading
support team. Support and maintenance agreements
are available offering levels all the way up to and
including 24 x 7 x 365.
Features
Customers who are covered by
maintenance and support services receive:
- Software updates, patches and enhancements
- Timely and professional responses to questions, issue notifications, and enhancement requests
- A variety of convenient means to communicate with the support group, including phone, email and the Web
- Unlimited access to the support site (which uses ExtraView) where customers:
- Submit support requests
- Check the status and add comments to a request
- Perform comprehensive searching and reporting on requests submitted
- Access the extensive ExtraView documentation libraries
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We have the expertise to support
every team, every project, and every workflow running on
ExtraView
technology. Professional services are also
available to extend the functionality and integration of
ExtraView
to implement your business processes.
Access to ExtraView Support
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