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The Quicklist output format presents the most important fields to your team. Quicklists are ideal for selecting a group of records for further examination. For example, a manager might want to create a Quicklist of newly submitted issues, and then view or edit each in turn, in order to assign them to the appropriate person. Additionally, a manager could create a Quicklist of all the issues with an Open status, in order to see the average number of days in status for purposes of assessing efficiency or resource allocation. Fields displayed on Quicklists are specified by a layout template that may be modified by the administrator. Column headers may be sorted in either ascending or descending order.
The Detailed Report contains all of the key information about each issue. The filter criteria used to select the issues is shown in the title area of the report. Detailed Reports are particularly useful for developers who want to drill down on a particular issue to view all the details prior to setting to work on resolving it. Like Quicklist Reports, Detailed Reports also give you the ability to click into edit mode to edit the issue. Again, the fields and layout of the detailed report are configurable by the administrator.
In either Detailed or Quicklist reports, ExtraView maintains both record-level security and field-level security. This means that certain issues or fields will not be visible to all users depending on permissions set by the administrator. |
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